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Terms & Conditions

By accessing and/or using Sleepy Tots website and/or social media platforms, you agree to be bound by these Terms and Conditions.


“Sleepy Tots” ” us” “we” “our” refers to any Sleepy Tots employee or contractor.

“Client” “you” refers to any person receiving information from Sleepy Tots, either through direct consultation or through open-source information via the Sleepy Tots website and/or social media platforms.


Services that Sleepy Tots provides are not intended to replace or supplement the medical advice by your GP or baby’s Paediatrician. You agree to consult with your GP or baby’s Paediatrician to rule out any potential underlying medical conditions before embarking on a new sleep program. If at any time a medical problem appears or persists, do not ignore or delay seeking medical advice. 

In no event will Sleepy Tots be liable for any damage, loss, injury, cost or expense of any nature.

Terms & Conditions for Services:

  1. The Client is expected to always follow Red Nose Safe Sleeping guidelines.
  2. All consultation fees must be paid after the contract has been acknowledged and prior to the initial consultation. Sleepy Tots reserves the right to cancel the consultation should payment not be received.
  3. Should the client choose not to proceed and provides this is writing up to 48 hours prior to the initial consultation, a full refund will be given.
  4. Should the client choose not to proceed and provides this is writing within 48 hours of the initial consultation, 25% of the fee will be retained as a non-refundable deposit.
  5. Cancellations made after services have begun will not be eligible for a refund.
  6. The client agrees to check with their GP/Baby paediatrician to ensure their baby/child has no medical conditions which prevents them from being sleep trained safely.
  7. The client agrees to disclose any medical conditions the baby/child has to Sleepy Tots.
  8. The 2 weeks’ follow up support will be implemented from the agreed start date and used consecutively. Sleepy Tots are unable to put sleep training on hold for any other reason except illness. This can be for a maximum of 2 weeks. After that there will be a restarting fee applied.
  9. The client agrees that any changes they make to their baby/child’s sleeping or eating arrangements are at their own decision and Sleepy Tots only makes suggestions for change, which the client is responsible for choosing to implement.
  10. The client understands that the sleep plan requires them to be 100% consistent and Sleepy Tots is not responsible for the outcome if the client does not follow the plan correctly. The client agrees that if they do not follow the sleep plan correctly and their baby/child’s sleep does not improve they are not entitled to a refund.
  11. The client understands that if Sleepy Tots do not hear from them for a period of time, or if they miss a pre-arranged call/consultation, it will be assumed that all is going well, and no support is required. 
  12. The client understands that the personalised sleep plan is intended for their baby/child only and should not be shared with a third party.
  13. If the Client does not cooperate, is disrespectful, threatening, or if Sleepy Tots has reason to believe that the parent/client is not taking reasonable steps to ensure the care and safety of the baby/child, Sleepy Tots reserves the right to terminate services immediately without refund.

 Terms and conditions for age-appropriate routine guide purchases:

  1. There will be no refunds given on Age-Appropriate Routine Guide Purchases (Newborn and Little Ones
  2. All purchases are final.


Unless specified, copyright of information provided within our personalised sleep plans, supporting documentation, routine guides and on this website is owned by Sleepy Tots. You cannot alter, edit, or modify this information in any way, nor can you reproduce, copy, download or distribute any of the information. This too includes information found on our online forums and social media platforms without prior written consent from Sleepy Tots.